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HP Recommended
HP 15.6 inch Laptop PC 15-fd0000 (70R06AV)
Microsoft Windows 11

I bought a new computer today. I want to set up my computer but the wifi adapter is not working. I downloaded the appropriate software from the HP website. It didn't work again.

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1 REPLY 1
HP Recommended

Can you tell me in English what those two devices are with the yellow triangles?

 

One of them is most likely the Wi-Fi adapter in need of a driver--especially if one of those is a' Network Controller' in English.

 

I think the first one is a Network controller.

 

If so, please post the hardware ID for that device, so I can figure out what Wi-Fi driver it needs.

 

Use this guide for how to find the hardware ID for a device.

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

You can also post the hardware ID for the Unknown device and I will try and find the driver you need for that as well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.