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- HP Community
- Notebooks
- Notebook Wireless and Networking
- WIFI DRIVER NOT WORKING

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03-08-2024 10:53 AM - edited 03-08-2024 10:54 AM
I bought a new computer today. I want to set up my computer but the wifi adapter is not working. I downloaded the appropriate software from the HP website. It didn't work again.
03-08-2024 11:04 AM - edited 03-08-2024 11:05 AM
Can you tell me in English what those two devices are with the yellow triangles?
One of them is most likely the Wi-Fi adapter in need of a driver--especially if one of those is a' Network Controller' in English.
I think the first one is a Network controller.
If so, please post the hardware ID for that device, so I can figure out what Wi-Fi driver it needs.
Use this guide for how to find the hardware ID for a device.
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
You can also post the hardware ID for the Unknown device and I will try and find the driver you need for that as well.