WIFI ISSUE

[SRDC]

Hello Forum.

               I am using the laptop for quite some but from 18th August my WIFI vanished from the system.  I can do internet by connecting a wire but cannot do it through WIFi. I cannot understand what went wrong and very confused.

Please suggest what to do. Do I need to install a WIFI adapter? Please suggest which one. 

I have attached few files for your ready reference.

Thanks.AdaptersNo wireless DeviceAvailable Network connectionAvailable ConnectionTaskbar without WIFI icon 

[banhien · Accepted solution]

@SRDC

Your machine is an  HP 15-R036TU NOTEBOOK PC which has Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter. Please bookmark the following link for future references

       http://partsurfer.hp.com/Search.aspx?searchText=J6L69PA

Please try the following driver for wifi

    https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

and Bluetooth

      https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

Regards.

[SRDC]

Sir I have downloaded the driver for wifi  and installed it from the link you have given but the problem is not resolved. Still my system cannot find wireless device in the PC. Also in the Device Manager there is no wireless adapter in the list. Sir, Help me out.

Thanks.

[SRDC]

Need Help. 

I Installed driver for wifi

    https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

and Bluetooth

      https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

but still Wifi is not working . The Device Manager is showing no adapter with Wifi. The PC says " we could not find wireless decice in the PC.

I could do internet through WiFi till 18th August 2018. I use TP-LINK 300 Mbps Wireless N ADSL2+ Mordem Router. 

Suddenly what happened I cant understand. I can use WiFi in mobile and use internet but not in the PC.

Please help me out.

Thanks.