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‎03-15-2023 11:00 AM - edited ‎03-15-2023 01:17 PM

HP Recommended

Hello

 

Wi-Fi networks are not showing in my laptop. I have HP EliteBook 840 G2 Notebook. I open my laptop after 2 months and couldn't be able to see any Wi-Fi network. I update the driver from device manager. I uninstall the driver and install again, but it's showing only cellular and showing Verizon wireless account is not active.

 

It's showing only cellular networks, not showing Wi-Fi.  In cellular only showing Verizon wireless account which is not active.

Category:
3 REPLIES 3

‎03-15-2023 12:26 PM

HP Recommended

@zubairzoobi 

 

Its specs

 

            https://support.hp.com/au-en/document/c04501103

 

It may ONLY has 2.4GHz wifi adapter. Please allow your router to broadcast dual bands (2.4GHz and 5.0GHz) to allow it to "see" 2.4GHz SSID and connect.

 

Regards.

BH
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‎03-15-2023 01:31 PM

HP Recommended

I am not able to connect with Wi-Fi so how I can allow my router. 

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‎03-15-2023 01:37 PM

HP Recommended

Here you can see wireless LAN1 is not connectedHere you can see wireless LAN1 is not connected

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