• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-06-2018 09:56 AM

HP Recommended
Product: 14-b006ea
Operating System: Microsoft Windows 7 (64-bit)

Hello please cani have some wifi drivers for windows 7 64 bit  for the 14-b006ea with download links.

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2018 10:07 AM

HP Recommended

You're very welcome.

 

You need this wifi driver...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎02-06-2018 09:58 AM

HP Recommended

Hi:

 

There is no information online regarding what model wifi adapter your notebook has.

 

Go to the device manager, find the device labeled as a Network Controller, and post the hardware ID for it, so I can figure out what model wifi adapter it is and what driver it needs.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

Was this reply helpful? Yes No

‎02-06-2018 10:05 AM

HP Recommended

PCI/VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01

PCI/VEN_168C%DEV_0032&SUBSYS_1838103C

PCI/VEN_168C%DEV_0032%CC_028000

PCI/VEN_168C%DEV_0032%CC_0280

 

Thank You

Was this reply helpful? Yes No

‎02-06-2018 10:07 AM

HP Recommended

You're very welcome.

 

You need this wifi driver...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

Was this reply helpful? Yes No

‎02-06-2018 10:08 AM

HP Recommended

I will try.

 

 

 

THANK YOU

Was this reply helpful? Yes No

‎02-06-2018 10:20 AM

HP Recommended

yes it worked thank you

Was this reply helpful? Yes No

‎02-06-2018 10:47 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.