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- HP Community
- Notebooks
- Notebook Wireless and Networking
- WIREELESS NETWORK ISSUES

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06-14-2022 03:07 AM
hi all I'm trying to fix my wife's laptop, she keeps getting the Wi-Fi connection lost and doesn't show any available networks. It keeps saying about broken links possible driver issues. I've tried troubleshooting but no luck. Can anyone help thanks.
06-21-2022
11:33 AM
- last edited on
06-30-2022
10:05 AM
by
AgathaV
Hello @CYRUSTHEVIRUS27
(1) Install Wifi driver ( only one will work )
|
Intel WLAN Driver |
21.40.2.2 Rev.P | 19.7 MB | Sep 16, 2019 | Download |
or
|
Realtek RTL8xxx Wireless LAN Drivers |
2024.0.8.107 Rev.S | 14.4 MB | Jun 5, 2019 | Download |
(2) Reboot your notebook
(3) Test again ...
HP Customer Support - Software and Driver Downloads
Please report your results.
best regards
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