WLAN DOES NOT WORK

[FC1970]

My Pavillion has only Wlan connection.  ( Ralink RT 5390 )

I have tried F12 key and light changes from white to yellow.

Last week I updated win 10  64 bits to last version.

Them it worked ramdonly but since yesterday  nothing.

Please advise .

Thanks

[erico]

It is difficult to help you when you have only partially identified your notebook. 

Describing it as a  Pavilion DM1 is too vague of a decription.

If you would like specifc advice tailored to your notebook and its configuration, then kindly provide the product number from the bottom of the notebook.

[FC1970]

Thnaks for your answeer. ( please excuse my english )

Pavillion dm1 3090la /  s/n: 5ch1141xy7  / p/n: le765la

Things are geting worse:

1- I have tried to reinstall SP 54127 and Sp 71571 but noting works. It just starts installing and then freeses and nothing happens.

2- Looking at Networks and Internet ( control panel)  it shows  "Ethernet "  Cable disconected . Realteck PCIe GBE Family .... Crazy  , there is not any Lan card installed

3- It does not allowe me to uninstall  the ethernet .

4- Looking at SWSetup  we have the following driver : SP51605, SP52579, SP52580, SP52581, SP54127, SP54588 , SP 71571

5- Running SP71571 some times it fresees   and sometimes it goes trougth the installation process and after requestin to overdirve all it just dispears .

[erico · Accepted solution]

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@FC1970 wrote:

Thnaks for your answeer. ( please excuse my english )

Pavillion dm1 3090la /  s/n: 5ch1141xy7  / p/n: le765la

Things are geting worse:

1- I have tried to reinstall SP 54127 and Sp 71571 but noting works. It just starts installing and then freeses and nothing happens.

2- Looking at Networks and Internet ( control panel)  it shows  "Ethernet "  Cable disconected . Realteck PCIe GBE Family .... Crazy  , there is not any Lan card installed

3- It does not allowe me to uninstall  the ethernet .

4- Looking at SWSetup  we have the following driver : SP51605, SP52579, SP52580, SP52581, SP54127, SP54588 , SP 71571

5- Running SP71571 some times it fresees   and sometimes it goes trougth the installation process and after requestin to overdirve all it just dispears .

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Your written English is fine.

According to the parts locator there is a RJ-45 connector inside the right-hand side rear  corner of the notebook.

It is next to the VGA port. It may be covered. Do you see a LAN icon there?

I see your notebook is from 2011 and is not supported for Windows 10.

There are no Windows 10 drivers available from HP at the support portal for your notebook.

The most recent drivers are for Windows 7, and they are dated 2011.

Were you able to get earlier operating systems, such as Windows 8.1 to work?

Have you been able to find and install a Windows 10 AMD graphics driver?  It contains the chipset driver for your notebook.

Your best bet is likely to be using a USB wifi dongle plugged into one of the USB ports. There are tiny powerful dongles available.

People have been trying to get the Ralink RT5390BC8 wifi adapter to work with Windows 10 since Windows 10 became available.

I have yet to see a story or thread about someone having success with that particular wifi apapter.

[FC1970]

Thanks for your help. 

I feel bad because I had not noticed  the RJ45 conector. It It is really  hidden.

Thans again!!!

[erico]

De nada!

       🙂

HP certanly did hide the LAN port. So now you have a  working network connection.