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‎02-09-2021 12:43 PM

HP Recommended
Product: 15-ac159ng
Operating System: Microsoft Windows 10 (64-bit)

Hi,

To work from home, my laptop is attached to a docking station (targus ACP70 EU). But whenever I close the laptop (it is still running, changed it in the settings) the WLAN stops working and goes into hibernate. I googled around and tried several suggestions (e.g. change the battery settings), but the problem isn't solved yet. Does anyone have an idea? Currently I just leave the laptop open 😊

 

I have the original hardware in the laptop.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2021 07:08 AM

HP Recommended

Hello there, please try the following step- 

go to Device Manager ->Expand Network adapters and right click on the wireless network card and select Properties.

Now Go to the Power Management tab. Make sure the box is unchecked for 'Allow the computer to turn off this device to save power' and click OK.

 

Hope this works. Thanks.

Tech9Next_1-1612965986355.png

 

Tech9Next_3-1612966018414.png

 

View solution in original post

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2 REPLIES 2

‎02-10-2021 07:08 AM

HP Recommended

Hello there, please try the following step- 

go to Device Manager ->Expand Network adapters and right click on the wireless network card and select Properties.

Now Go to the Power Management tab. Make sure the box is unchecked for 'Allow the computer to turn off this device to save power' and click OK.

 

Hope this works. Thanks.

Tech9Next_1-1612965986355.png

 

Tech9Next_3-1612966018414.png

 

Was this reply helpful? Yes No

‎02-10-2021 04:51 PM

HP Recommended

you are amazing, its acutally that simple 🙂 I tested it and now it all works fine, will write again in case I get problems again.

Was this reply helpful? Yes No
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