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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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02-28-2023 04:55 AM
AOA!
I hope you are doing very well. I have checked my laptop and it showing WWLAN in both sides in Bios and device manager. But when I try to install driver it is asking that there is no LTE module. So i.have two questions. First, do
WWLAN installed on my laptop or not.Second, if installed then Is
there any soloution for this?
02-28-2023 06:51 AM
Hi:
Below is the link to the service manual for your notebook.
Chapter 3, page 24 has the two supported WWAN adapters.
HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module
HP hs31110 HSPA + Intel Mobile Broadband Module
If your notebook has one of these adapters, it will be located under the Network Adapters device manager category.
If you don't see either one of those listed, then your notebook does not come with a WWAN adapter.
If not, the solution would be to check to make sure your notebook has the two WWAN adapters and if so, purchase one of the two listed in the service manual.
It must have the HP part number on it or it will not work.