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‎10-01-2021 06:49 PM

HP Recommended
Product: Pavilion 14
Operating System: Microsoft Windows 10 (64-bit)

Hello HP,

 

I have problem with my brand new hp laptop only on 5g wifi week signal.

I have no problem with other laptop & devices, in fact 2g single is full strength on my new laptop.

 

I tried all troubleshooting steps posted in the community but no use.

1)Reinstall WLAN driver

2)WLAM service restart

3)Network config refresh

4)Reset bios setting

 

 

Category:
1 REPLY 1

‎10-05-2021 11:57 AM

HP Recommended

Hi@SanthoshKumar1,

 

Yes, that the functionality between 2.4 GHz and 5 GHZ  .Please find the chart below for more understanding.

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

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