• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-20-2019 11:51 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

So I Have had this computer for around 2 years but I stopped using it for around 5 months and I turn it on and it has a weak wifi signal. I also have a MacBook that connects with full bars so my wifi can't be the problem. I can now only use an ethernet cable and I want to know if anyone has a fix. Also, idk if it's relevant but it also won't connect to Bluetooth. But I don't know for how long I've been having that problem. Plz if anyone can help, I need it.

4 REPLIES 4

‎06-21-2019 04:51 AM

HP Recommended

I had a similar problem. What solved it for me was updating the wireless drivers in Device Manager>Network Adapters.

Select your Wireless adapter (The one probably with the word "WiFi in the name"), right click and click update driver. Then select the "Search Automatically" option and see if that works for you.

Was this reply helpful? Yes No

‎06-21-2019 07:03 PM

HP Recommended

I already tried that. nothing changes

 

Was this reply helpful? Yes No

‎06-21-2019 08:12 PM

HP Recommended

Which wireless card do your laptop has ??

Was this reply helpful? Yes No

‎06-22-2019 03:10 AM

HP Recommended

Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter

 

noyeh.PNG

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.