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‎11-02-2018 02:13 PM

HP Recommended
Product: Laptop-G7O2AOF5
Operating System: Microsoft Windows 10 (64-bit)

I am not able to load any web pages on my laptop even when it is connected by ethernet cable to my router.  I am able to load Google but nothing else loads after that.

1 REPLY 1

‎11-03-2018 02:56 AM

HP Recommended

press the windows logo button and R button, it will bring up the CMD dialog box 

put in this command 

netsh int ip reset resetlog.txt

press the "Enter" key

then reboot

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