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HP Recommended
HP OfficeJet Pro 8025 All-in-One Printer
Microsoft Windows 10 (64-bit)

when connected to the internet the printer asks to upgrade the firmware but when we try this the firmware download fails. So to stop this it is necessary to unplug the internet connection thus we lose the link to our cartridge renewal etc from the deal we have with HP.

We need some advice on how to fix this problem.

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