• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion g6-2249wm Notebook PC
Microsoft Windows 10 (64-bit)

My HP Pavilion laptop/notebook was as upgraded from Win-8 to Win-10 64-bit, years ago and the Bluetooth adapter worked great until the OS partition got corrupted and had to be reinstalled from the recovery partition, which was OK, but it put windows-8 back on it, so I bought a new  key for windows10 64-bit and installed it but i says there is no Bluetooth device or driver installed I and  can't afford a new laptop. There has to be somewhere on the web where I can find the Bluetooth drivers I need.

 

 

1 REPLY 1
HP Recommended

According to the parts list for your notebook it comes with an Atheros AR9565 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination adapter.

 

HP PartSurfer

 

If the parts list is correct and that is the model Wi-Fi adapter your notebook has, you need this W10 Bluetooth driver for it:

 

Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver 

 

10.0.1.0

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.