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Frustrated and need help please! My wifi f12 key lights up and wireless network option goes away for the second time in the past 6 months. My kid was using it but I dont think he could have destroyed or uninstalled something! However pressing the buttom does not do anything light stays on.

1 REPLY 1
HP Recommended
Hi,


Yes f12 is the key.

For the issue you're facing try reinstalling​ WLAN drivers from your HP support page: https://support.hp.com/in-en/drivers

You should get driver for the wireless device installed in your laptop.


Regards

Visruth
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