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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Where is my bluetooth switch?

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08-16-2019 10:40 AM
I have an HP Notebook with a touchscreen, with a Windows operating system (10, maybe?). This laptop seems to have Bluetooth built into it, however there is no on/off switch for the Bluetooth, and the computer can't detect my Cricut vinyl cutter that has Bluetooth in it. When I googled this issue, I read that the Bluetooth switch has to be on, but there's no switch in my Bluetooth settings! Someone please help me before I give this computer a flying elbow. Thanks!
08-16-2019 10:53 AM
Hi:
I have never heard of any notebook (HP or otherwise) made in the last 10 years that has a Bluetooth switch.
What is the full model number or product number of your notebook?
The product number can be found on the same label as the serial number.
Please do not post the serial number.
08-16-2019 11:20 AM
Below is the link to the product specs page for your notebook.
https://support.hp.com/us-en/document/c05392761
It does not come with built in Bluetooth networking hardware, or that feature would have been listed along with the 802.11b/g/n (1x1) wireless connectivity specification.
Below is the link to the parts list for your notebook.
http://partsurfer.hp.com/Search.aspx?searchText=1HZ43UA
It comes with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter, which is a single band, non-Bluetooth wifi adapter.
The easiest thing to do to add Bluetooth networking capability to your notebook, would be to purchase an external USB Bluetooth adapter.
I use this one for example on 2 of my HP desktop PC's.
https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4
You can also upgrade the internal wifi adapter with one that is a combination wifi Bluetooth model.
Let me know if you want to go that route, and I will suggest a replacement wifi card, and give you the link to the service manual.
It is not a very easy procedure on that model notebook.