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‎08-05-2022 06:56 AM

HP Recommended
Operating System: Microsoft Windows 11

Unable to download app from play store on my new envy x360 15.6 Intel Core i7 12 Gen laptop. Please help me 

Category:
3 people had the same question
1 REPLY 1

‎08-05-2022 07:28 AM

HP Recommended

Hello @PENO1 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Press [Windows key] + R to launch the Run dialog box.

(2) In Run, type wsreset and click OK.

(3) A blank command prompt screen will appear while the Store cache is resetting.

(4) After a few moments, the command prompt screen will disappear, and the <Store> should open automatically so you can use it.

(5) Please report your results

 

(6) If it's still fails follow:

Source/Reference:

https://www.groovypost.com/howto/microsoft-store-not-working-on-windows-11/

 

 

 

 

 

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