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- Why cant I update Microsoft 365
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07-01-2023 02:23 PM
Welcome to the HP Community --
@Daddydw wrote:Operating System: Microsoft Windows XPWhy wont my Office 365 update?
You need to ask Microsoft about Office 365.
You are not likely running XP --
If you have not done so,
Check - Consider letting Windows Updates include "other" Microsoft products
Example - Windows 11
Settings > Windows Update > Advanced Options
Switch ON "Receive updates for other Microsoft products"
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Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
The short version:
When you first used your Office software, it should / would have been registered with Microsoft.
Contact Microsoft for help with your Office Products.
Microsoft Office - Product and License Information
Open and Read
Activate Office using the Activation wizard
Includes “Activate after reinstalling or moving Office”
Documentation / Website / How-to Instructions
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
HP Device Home Page - References and Resources
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When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos,
Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance
Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
HP 15.6 inch Laptop PC 15-e2000 (2J4V7AV)
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