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‎08-26-2020 10:31 AM

HP Recommended
Product: HP Laptop - 14z-fq000
Operating System: Microsoft Windows 10 (64-bit)

My laptop does not connect to a 5 GHz wireless signal.  Which Wi-Fi card do I need for this upgrade?

3 REPLIES 3

‎08-26-2020 10:57 AM

HP Recommended

Hi:

 

What model wifi card does your notebook currently have installed?

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‎08-26-2020 11:11 AM

HP Recommended

802.11b/g/n Wifi

I will have to double check it once I get back home. 

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‎08-26-2020 12:25 PM

HP Recommended

OK, when you get back home and if you see a Realtek RTL8723DE wifi adapter listed under the Network Adapters device manager category, then you can replace it with this card...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or the HP parts store.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

 

The card has the same throughput as the RTL8723DE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

This is the link to the closest service manual I could find for your model, where you can find the wifi card removal and replacement procedure...hopefully your notebook will use the same disassembly procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c06642370

 

 

 

 

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