-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wi-Fi Problem

Create an account on the HP Community to personalize your profile and ask a question
06-17-2023 08:04 AM
Hello, I have a problem with wifi which keeps very low download and upload speed. With a paid internet service of 70 Mbits, I get a speed of 20-25 Mbits. On cable, the speed is 70 mbit. I am using driver version 7.35.352.0. Please help me to solve the problem.
06-17-2023 07:17 PM
The specs of your machine is
https://support.hp.com/au-en/document/c04343227
It only has slow wifi adapter: 802.11b/g/n (1x1) and Bluetooth 4.0 combo
Your machine was built around 2014 therefore due to the whitelist therefore the chance to upgrade to a new wifi adapter is from none to impossible.
The series supports
- Realtek RT8188EE 802.11 bgn 1x1 Wi-Fi adapter, for use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models part # 709848-005
- Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models available for Windows 8.1 part # 753076-005
- Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models part # 710662-005
- Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17 Notebook PC computer models available for Windows 8.1 part # 753077-005
- RTL8188EE 802.11BGN 1x1 available for Windows 8.1 part # 709848-005
- Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for HP Pavilion 15 AMD computer models available for Windows 8.1 part # 724935-005
You can use 2 adapters (in pink) above. The second one requires more antenna.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-20-2023 06:57 AM - edited 06-21-2023 12:08 AM
Hello, I have read your reply, I have one question: Can I try to put an intel ac7260 wifi card instead of your recommendation intel
ac 3160. Will it be compatible with my laptop hp pavilion 15 p053eu - P/N: J6Z61EA#AKS. The wifi card slot is PCI-E Mini with one antenna.