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Wi-Fi adapter not detected in Device Manager (HP Pavilion x360)" My HP Pavilion x360 laptop is not detecting the Wi-Fi adapter at all, and it does not show up in the Device Manager, even view (hidden) either.

1 REPLY 1
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@8CG8193Y3N, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
If your HP Pavilion x360 - 14-cd0050tx is not detecting the Wi-Fi adapter in Device Manager, here are some steps to help you troubleshoot and resolve the issue:

Check BIOS Settings

  • Restart your laptop and press Esc or F10 repeatedly to enter BIOS.
  • Navigate to Advanced > Built-in Device Options.
  • Ensure Wireless LAN is enabled.
  • Save changes and exit.

Perform a Hard Reset

  • Shut down the laptop.
  • Unplug the power adapter and remove any external devices.
  • Press and hold the Power button for 15 seconds.
  • Reconnect power and boot up.

Run HP Hardware Diagnostics

  • Use HP's built-in diagnostics to check for hardware issues:
    • Press Esc during startup, then F2 to open HP PC Hardware Diagnostics.
    • Run the Network Test.
    • Alternatively, download the tool from HP Diagnostics.

Check for Hidden Devices in Device Manager

  • Open Device Manager.
  • Click View > Show hidden devices.
  • Expand Network adapters and look for any grayed-out Wi-Fi adapter.
  • If found, right-click and uninstall it, then restart your PC.

Reinstall Wi-Fi Drivers

  • Visit the official HP driver page for your model:
    Official HP® Support
  • Download and install the latest Realtek Wireless LAN driver.
  • Restart your laptop after installation.

Use HP Support Assistant

Check Windows Updates

  • Go to Settings > Windows Update.
  • Install all pending updates, especially under Optional updates (which may include drivers).

Check for Physical Issues

If none of the above steps work:

  • The Wi-Fi card may be loose or faulty.
  • If you're comfortable, you can open the back panel and reseat the Wi-Fi card.
  • Otherwise, please visit the nearest HP authorized service center, the service team will check and assist you further. 
    Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
    (Select the country from the dropdown menu and enter the city name or pincode)

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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