Wi-Fi disappeared

[Temper1700]

Lately every time I open up my HP pavilion 360 I cannot find the internet it says I am not connected to the internet even when I'm at school or I'm at home on my private internet is nothing saying Wi-Fi or network it says either connection or dial up but it never says Wi-Fi

[Kuroi_Kenshi]

Hi @Temper1700,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

It sounds like you're experiencing Wi-Fi connectivity issues with your HP Pavilion 360. Here are a few steps to troubleshoot and resolve the problem:

1. Check Wi-Fi Hardware

• Turn on Wi-Fi: Ensure that Wi-Fi is turned on. There may be a physical switch or shortcut key (usually Fn + a function key) to enable Wi-Fi on your device.
• Network Adapter: Verify that your network adapter is working properly. Open Device Manager (right-click Start and select Device Manager), expand Network adapters, and make sure the Wi-Fi adapter is listed and enabled.

2. Update or Reinstall Network Drivers

• Update Drivers: Outdated or missing drivers can cause connectivity issues. Visit HP Support to download the latest drivers for your model.
• Reinstall Drivers: Sometimes, reinstalling the driver can fix issues. In Device Manager, right-click on the Wi-Fi adapter, select "Uninstall device," then restart your laptop. Windows should automatically reinstall the driver.

3. Run Windows Network Troubleshooter

• Windows Network Diagnostics: Open Settings > Update & Security > Troubleshoot > Internet Connections and run the troubleshooter to detect and fix network problems.

4. Verify Network Settings

• Network Settings: Go to Settings > Network & Internet > Wi-Fi. Ensure Wi-Fi is enabled and try connecting manually to available networks.

5. Check Airplane Mode

• Airplane Mode: Ensure Airplane Mode is turned off. You can check this in Settings > Network & Internet > Airplane mode.

6. Restart Your Devices

• Restart Router and Device: Sometimes, simply restarting your router and your HP Pavilion can resolve connectivity problems.

7. Reset Network Settings

• Network Reset: If none of the above steps work, you can reset network settings. Go to Settings > Network & Internet > Status, scroll down, and select "Network reset."

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,