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HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)
Microsoft Windows 11

I have an hp laptop with Windows 11 OS. The computer is only a couple of months old. Recently, the computer has started sporadically losing Wi-Fi access. This only seems to happen when the lid has been closed for awhile (not sure how long, but not long enough to trigger sleep mode). The computer can't reconnect unless I do a restart. My power options menu has been set to "do nothing" when the lid closes. I have done a network reset on the computer, and I have reset my router and modem (network is fine on all other devices). I'm stumped. Any suggestions?

2 REPLIES 2
HP Recommended

@AnnLD 

 

Please keep its wifi adapter to stay ON all the time:

 

1. Open Device Manager

2. Expand Network Adapters

3. Right click wifi adapter and select properties

4. Go to Power Management tab

 

Now you can select the right option before click OK to get out.

 

Regards.

BH
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HP Recommended

Thanks for the response, but i don't see a Power management tab. 

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