cancel
Showing results for 
Search instead for 
Did you mean: 
yanamala
New member
1 0 0 0
Message 1 of 3
195
Flag Post

Wi-Fi drivers

HP Recommended
CND428JDY5
Microsoft Windows 10 (64-bit)

Hi,

 

I am not able to connect to Wi-Fi. i have checked the Wi-Fi drivers in Device manger even there is no that option

 

can anyone please help me on this

 

Regards,

NavaneethaScreenshot (1).png

2 REPLIES 2
VladPav15
Level 3
36 34 2 5
Message 2 of 3
Flag Post
HP Recommended

What option is not on device manager? You can't find a wireless adapter or...?
If you have unknown devices then you can click on them and try to get the drivers for them automatically...
If you need help for finding the right driver please double-check the HP model (and post the new one) cause the one mentioned by you do not return any product...

Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 3 of 3
Flag Post
HP Recommended

Hi

Please delete remove the serial number for your --- J6L69PA     15r036tu Notebook PC

https://support.hp.com/gb-en/product/hp-15-r000-notebook-pc-series/6875200/model/7234721?sku=J6L69PA

90020-005 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter

 

HP Wireless Button Driver

1.1.5.1 Rev.A 4.7 MB Jul 15, 2015 Download

 

MediaTek (Ralink) Bluetooth Software Driver

11.0.761.0 Rev.A 87.4 MB Jun 18,2015 Download
MediaTek (Ralink) Wireless LAN Adapter Driver
5.0.57.0 Rev.A 29.9 MB Jun 18,2015 Download

 

Your picture has yet to be approved.

 

 

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation