Wi-Fi not working - Intel(R) Wi-Fi 6 AX201 160MHz showing Yellow Triangle with Exclamation

[vnhr]

My child's laptop stopped working on Jan 1 2022, the Wi-Fi networking is not functioning, so unable to connect to the Internet

Product name : HP Laptop 17-by3xxx

Product number : 9VV83UA#ABA

Software build ID : 18WW7SLT602#SABA#DABA

Windows10 version 21H2 (OS Build 19044.1415)

Let me know which service pack can fix the issue.

[banhien · Accepted solution]

@vnhr 

Your machine is an HP Laptop - 17-by3063st, its specs

        https://support.hp.com/au-en/document/c06639295

Please download and install

       https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114211.exe

Regards.

[vnhr]

Thank you so much!, applying the service pack from the URL provided in the response to my question, solved the problem.

[jules55012]

Hi I have a similar problem and wandering if I also need a patch?

I'm running the following:

HP ENVY Laptop - 15-ep0010na

Serial number: 5CD123P3BR

Product number:1E6Q9EA

I have an Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz with Windows 10 and all has been good until recently.

I noticed my Bluetooth would not recognise my wireless keyboard but after a system restore all was good with the keyboard although the laptop couldn't see any new Bluetooth Devices?

Yesterday I noticed the laptop WiFi speed was just 10% of capacity (less than 5Mbps). All my other devices were running at 90-100% (48-50Mbps) speeds. The network is fine and rebooting all devised & router results in everything running fine except the HP laptop.

After these failed attempts to rectify, I went for the system restore again, only to have a message say there was no restore points saved? Strange as I'd had done a restore only a few days before!

Looking at my updates there have only been two recently....Intel Software component 1.63.1155.1 and Intel Software Component 1.41.2021.121 .

 Are these to blame and if so how can I rectify them to restore my WiFi & Bluetooth capabilities? 

Many thanks for any help.

Jules