Wi- Speed and connecion problem

[peweuk]

I am having a problem with the wifi on my All-in-one.

It is using a Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter with the latest driver.

I have a 900mb internet service and using an ethernet cable commection to the router get 540mb - however when I connect by wifi I only get 140mb.

I also find that sometimes when I select a link in my browser it takes a ggod few seconds to connect, and sometimes returns an error (not connected) and I have to reload the link.

Is this common to this hardware, or is there something I can do to improve the wifi connection.

[VikramTheGreat]

Hi @peweuk,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Your HP All-in-One PC with the Realtek RTL8852BE Wi-Fi 6 adapter should generally deliver better speeds than what you’re seeing, so let’s break down why this might be happening and what you can do:

Why Wi-Fi Speed Is Lower Than Ethernet

• Wi-Fi vs Ethernet: Ethernet is always more stable and faster because it’s wired. Wi-Fi depends on signal strength, interference, and router settings.
• Realtek RTL8852BE: This adapter supports Wi-Fi 6, but performance can vary based on: 
  • Router capabilities (Wi-Fi 6 or older?)
  • Channel congestion
  • Driver optimization

Steps to Improve Wi-Fi Performance

1. Check Router Settings

• Ensure your router is Wi-Fi 6 capable and running on the 5 GHz band, not the 2.4 GHz.
• Enable 802.11ax mode in router settings.

2. Update Network Driver

• Even if you have the latest driver, reinstalling can help: 👉 Official HP® Support
• Or get the latest from Realtek: 👉 RTL8821CE Software

3. Adjust Windows Settings

• Go to Device Manager → Network Adapter → Properties → Advanced.
• Set: 
  • Wireless Mode: 802.11ax
  • Roaming Aggressiveness: Medium
  • Transmit Power: Highest

4. Optimize Wi-Fi Environment

• Place the PC closer to the router.
• Reduce interference (microwaves, Bluetooth devices).
• Use the Wi-Fi Analyzer app to pick the least congested channel.

5. Disable Power Saving

• In Device Manager → Network Adapter → Power Management, uncheck Allow the computer to turn off this device to save power.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat

[peweuk]

@VikramTheGreat 

Thanks for the info, but unfortunately I have tried everything you suggest and none of it resoled the problem.

I would add that my HP laptop and 2 mobile phones connected to the same router achieve wifi speeds of over 250mb and do not suffer with connection delays in the way that the AllInOne does - this is what makes me suspect that there is a hardware problem.

[VikramTheGreat]

Hi @peweuk,

Thank you for getting back and letting me know that the steps did not help solve the issue.

To get you further assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support