• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-07-2019 01:07 AM

HP Recommended
Product: HP Pavilion 15-037so
Operating System: Microsoft Windows 10 (32-bit)

Wi-fi connection not working - have to connect with ethernet cable to acces internet. How do I solve It?

1 person had the same question
1 REPLY 1

‎03-07-2019 02:44 AM

HP Recommended

Hi   We're sorry

HP Customer Support site is temporarily unavailable.

We apologize for any inconvenience. Please check back later.

 

However....

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac

PAUSE

netsh wlan show interfaces
PAUSE
netsh wlan show drivers

PAUSE

The above will give some info.

Post back what you can please.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.