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HP Recommended
Envy m4
Microsoft Windows 10 (64-bit)

I've just replaced my old router with a TP-Link AC1350, but my Envy m4 (i7-3632) has since stopped recognizing my wi-fi network. All of my other electronic devices are working properly and have promptly recognized the network.

I've used the Intel diagnosis tool and the adapter seems to be updated under the latest driver version disclosed at the Microsoft database (from 5/18/2015).

My PC is still listing my printer, which has wi-fi printing support, under my networks, but not the wi-fi network itself.

Are there any know incompatibilities between the Ralink RT5390R 802.11bgn Wi-Fi Adapter and the TP-Link AC1350? Does any one know how to solve this issue?

 

 

 

4 REPLIES 4
HP Recommended

I’m having the same issue with an x7 modem on HP Envy x360

HP Recommended

Two days later, after only being able to use my PC through cable and not making any changes to the router, the laptop somehow began to recognize the  wi-fi network once again and is now working properly... Strange, but good enough for me.

Since another user facing similar problems has commented on this thread, I will not put my comment down, in case a useful answer is given to her.

 

 

HP Recommended

Today, it stopped working once again. The Wi-Fi network stopped being recognized after 2 hours usage. I've restarted the PC several times, to no avail. All other devices are still connected to the network.

HP Recommended

Having the same issue with a new tp link router. It recognizes it, but the printer doesn't seem to communicate with hp smart

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