-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wi fi realtek rtl8188ce for Windows 10

Create an account on the HP Community to personalize your profile and ask a question
07-08-2017 12:32 PM
Hi, I bought a notebook Pavilion Dv6 with windows 7 but I had upgraded to windows 10 64bit last version. But my wi fi lost connection in time to time and the lost the deafult gateway. I realized that my realtek rtl8188ce wi fi adaptor is configured by the W10 lika a broadcom. Is that the reason of wifi connection probles? Is there a W10 realtek rtl8188ce driver?
Thanks for tha attention.
07-08-2017 01:08 PM
What is your dv6 ? Please use the following instructions to find out the model/product of your machine:
http://support.hp.com/us-en/document/c00033108
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-08-2017 04:32 PM
Hi,
Your machine is an HP PAVILION DV6-6140US ENTERTAINMENT NOTEBOOK PC :
https://support.hp.com/sg-en/document/c02888160
It has an older Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR combination adapter for wireless card.
HP does not supply Windows 10 drivers for your machine, only Windows 7:
Please try
ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69737.exe
or try
http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57965.exe
Unfortunately I can't find Bluetooth driver since it is too old.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.