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HP Recommended
Pavilion dv6
Microsoft Windows 10 (64-bit)

Hi, I bought a notebook Pavilion Dv6 with windows 7 but I had upgraded to windows 10 64bit last version. But my wi fi lost connection in time to time and the lost the deafult gateway. I realized that my realtek rtl8188ce wi fi adaptor is configured by the W10 lika a broadcom. Is that the reason of wifi connection probles? Is there a W10 realtek rtl8188ce driver?

Thanks for tha attention.

3 REPLIES 3
HP Recommended

@EngEbert

 

What is your dv6 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
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HP Recommended

HP Pavilion dv6 Notebook PC

5CH1430T0E

LW260UA#ABA

HP Recommended

Hi,

 

Your machine is an HP PAVILION DV6-6140US ENTERTAINMENT NOTEBOOK PC :

 

      https://support.hp.com/sg-en/document/c02888160

 

It has an older Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR combination adapter for wireless card.

 

HP does not supply Windows 10 drivers for your machine, only Windows 7:

 

         https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6100-entertainment-notebook-pc-seri...

 

Please try

 

     ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69737.exe

 

or try

  

http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57965.exe

 

Unfortunately I can't find Bluetooth driver since it is too old.

 

Regards.

BH
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