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- HP Community
- Notebooks
- Notebook Wireless and Networking
- WiFi Connection

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02-14-2024 05:21 PM
The only suggestion I can offer would be to update the Wi-Fi driver to the latest version HP has for the RTL8821CE Wi-Fi adapter:
Realtek RTL8xxx Wireless LAN Drivers
2024.10.228.9 Dec 7, 2023
02-17-2024 07:40 AM - edited 02-17-2024 07:40 AM
You're very welcome.
What driver version is installed now?
You can check that by going to the device manager.
Click to expand the Network Adapters device manager category:
Click on the Realtek Wi-Fi adapter listed there.
Click on the driver tab, and there will provide the driver version and date.
02-17-2024 07:48 AM
That's a very outdated driver.
See if this works...
Go to the device manager.
Click on the Realtek Wi-Fi adapter.
Click on the driver tab.
Click on Update driver.
Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the driver.
That folder will be located in C:\SWSetup\sp150994.
Make sure that the Include subfolders box is checked and see if the driver installs that way.
02-17-2024 08:10 AM
Ok, so I should have read your entire response and followed your link. I went back and realized it had a much newer version of the WiFi adapter. I installed it. So hopefully that fixes it. I will let you know. I'm not sure if it has always kicked me off right away because it's always, at the very least, several hours before I try to get back on it.
02-18-2024 08:46 PM
Well I had high hopes. I got back on it last night and it was still connected. But then when I got back on it tonight it had kicked me off again and I had to reboot it before it would let me reconnect.
It's now showing Date: 12/7/2023
Driver Version: 2024.10.228.9
Is that the most recent?