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STEELKANT
Level 1
7 3 0 0
Message 1 of 4
159
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WiFi Disconnecting frequently

HP Recommended
Hp Pavilion Bc-406tx
Microsoft Windows 10 (64-bit)

I m constantly running into a problem where my laptop disconnects from the wifi a shot time later when it is connected and then the following things happen:

1. Under the wifi it shows "can't connect to this network", connecting to any other network becomes futile

2. Troubleshooting resets the network setting and then THE WIFI OPTION GETS DISAPPEARED!! 

      2.1. in device manager, under network adapters,  Realtek RTL 8822be 802.11ac PCIe adapter is marked with a

                caution and the properties say "device cannot start code 10" and " device does not exist"

3. Several restarts (2-3, and once even 5 times) later wifi shows up only to repeat the points 1 and 2 again.

 

I have updated the bios and installed the latest drivers from the site to get ZERO results

 

Also i recently got a ssd upgrade BUT THE WIFI PROBLEM WAS THERE BEFORE THAT only not in such an irritating form.

 

Waiting for your expertise.

Thanks in advance 

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 4
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HP Recommended

@STEELKANT Welcome to HP Community!

 

I understand that you are facing issues with Wifi keep disconnecting,

 

Here's a guided troubleshooter that will help fix this issue: Click here 
 

Try these steps: 

 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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STEELKANT
Author
Level 1
7 3 0 0
Message 3 of 4
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I have already tried all the steps you suggested,

thanks for the support

 

I had the wifi card replaced and as of now, its working fine.

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KrazyToad
HP Support Agent
HP Support Agent
22,671 22,658 1,360 1,376
Message 4 of 4
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@STEELKANT

 

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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