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HP Recommended
HP Pavilion - 15-cw1010ur
Microsoft Windows 10 (64-bit)

Hello. My WiFi connection slows down and became unstable while wireless headphones are connected via bluetooth.

OS Win 10 21H1 (10.0.19043)

WiFi Realtek RTL8821CE, driver 2024.0.10.216

BT driver 1.8.1027.3000

Is there any solution?

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to update both the Wi-Fi and Bluetooth drivers to their latest versions.

 

Wifi:

 

2024.10.227.0   06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142005.exe 

 

Bluetooth:

 

1.9.1038.3008

 

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136892.exe 

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