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11-01-2022 04:49 AM
Product: HP Pavilion - 15-cw1010ur
Operating System: Microsoft Windows 10 (64-bit)
Hello. My WiFi connection slows down and became unstable while wireless headphones are connected via bluetooth.
OS Win 10 21H1 (10.0.19043)
WiFi Realtek RTL8821CE, driver 2024.0.10.216
BT driver 1.8.1027.3000
Is there any solution?
1 REPLY 1
11-01-2022 07:13 AM
Hi:
The only suggestion I can offer would be to update both the Wi-Fi and Bluetooth drivers to their latest versions.
Wifi:
2024.10.227.0 06/21/2022
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142005.exe
Bluetooth:
1.9.1038.3008
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