• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-22-2025 11:47 AM

HP Recommended
Product: HP Pavilion dv6-6c55er Entertainment Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Hello community,

I want to upgrade my pavilion dv6-6c55er laptop to support 5 GHz Wi-Fi, the adapter that's currently in there is the Atheros AR9485 802.11b/g/n Wi-Fi Adapter which only supports 2.4 GHz.

Are there any WiFi whitelist for this specific laptop? which WiFi card will be compatible?

Thanks in advance.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2025 12:52 PM

HP Recommended

Hi:

 

Unfortunately, your notebook has a BIOS whitelist which blocks the installation of any other model Wi-Fi card form working other than the Atheros card it came with.

 

Your only option for an upgrade would be to use a dual band USB Wi-Fi adapter.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-22-2025 12:52 PM

HP Recommended

Hi:

 

Unfortunately, your notebook has a BIOS whitelist which blocks the installation of any other model Wi-Fi card form working other than the Atheros card it came with.

 

Your only option for an upgrade would be to use a dual band USB Wi-Fi adapter.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.