Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

WiFi completely gone from computer

HP Recommended
HP Split 13 x 2 PC

Hello, I need help connecting to the internet. My HP Split is getting old, but all of a sudden I have lost internet access...even the option of WiFi and I have NO IDEA how to get it back!! I have done troubleshooting and restarted/ restored it but it’s like the option for WiFi or even Ethernet have been completely erased from this computer...if possible please help!!

HP Support Agent
HP Support Agent
22,705 22,692 1,363 1,378
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP Community


I have gone through your Post and I understand your concerns


Since both Ethernet and WiFi is not working I suggest you perform a Reset




Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation