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‎09-29-2023 09:37 AM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

I am trying to connect my printer to WiFi. In the setup process, it "sees" several networks from my neighbors but not mine. I have a 5G and a 2.4G network. I have tried resetting the wireless router (TP Link Archer AX50), resetting the printer to factory defaults, and it still only recognizes all my neighbor's wifi networks. 

Category:
2 REPLIES 2

‎09-29-2023 01:24 PM

HP Recommended

@michaelrroop 

 

Can other devices in your house see your 2.4GHz SSID ?

 

Regards.

BH
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‎09-30-2023 07:03 AM

HP Recommended

Yes, my printer is the only device having this problem.

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