WiFi drops intermittently everyday

[Corks14]

I just bought the HP Pavilion Gaming laptop and it keeps dropping WiFi. My router is completely fine as all other devices work perfectly. When I try to connect it just says it can’t. I tried going to device manager under network adapters like suggested in other trouble shoots, but mine doesn’t have anything about WiFi under the tab. I can’t find it anywhere! Please help.

[sandytechy20 · Accepted solution]

@Corks14

Welcome to HP support community.

Here's a guided troubleshooter that will help fix this issue: Click here 

Try these steps: 
 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If the issue persists, continue with the below steps: 

1. Open CMD with Administrator

2. Type:  sc config storsvc type= own 

( this resets this service to its default state )

3. Restart the PC.

4. Check if this fixes it.

Next thing, I would suggest here is to uninstall the wireless drivers from device manager: 

Right-Click on start button> click device manager> Network adapters>then select the wireless drivers and right-click on it and uninstall the Wifi drivers.

Then restart the computer and check if you are able to go online.

Finally, please update the bios, chipset and wifi drivers from this link: http://hp.com/drivers Please select the country and follow the on-screen instructions.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.