WiFi is turned off when Ethernet cable is connected

[Altaher]

Now I have windows 10 build 1903, the problem starts with earlier versions and keep happening.

whenever I connect the Ethernet cable the WiFi is turned off, I can't enable Hotspot, when I try to turn Wifi again manually, it turned on for few seconds (3-5 seconds) and then turned off again.

I tried the following solutions

I disabled the LAN/WLAN switch in the BIOS.

I removed the Intel driver and kept the Windows driver (which worked for a while and then happened again)

I'm connected to a Company server, but I think it has nothing to do with it, because this problem happens even when I connect my USB modem

I updated the BIOS to the latest version

[Paul_Tikkanen · Accepted solution]

Hi:

Since you have already disabled the LAN/WLAN switching option in the BIOS, there is one more thing you need to do...

Go to the Windows control panel>system & security>administrative tools> services.

Stop the "HP LAN/WLAN/WWAN Switching UWP Service" and change the startup to manual.

Now both the WIFI and ETHERNET should work at the same time.

[Altaher]

thanks a MILLION, I'm so grateful, I've been looking for a resolution over three months.

it seems that you have wide experience, do you recommend to install Hp hotkey, and Hp wireless button support or not

[Paul_Tikkanen]

You're very welcome.

Yes, I recommend you install both the Hotkey support software and the Wireless button driver.