WiFi it’s not conected with mi printer

[Elizabeth1204]

Help mi printer isn’t can’t conectes with wifi

[Gaya1239]

Hi @Elizabeth1204 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing troubleshooting connectivity issues with printers can be frustrating, but let's try to resolve it step by step. 

Here's a guide you can follow:

Check Printer Connection:

• Ensure that your printer is powered on and that the Wi-Fi indicator light is active, indicating that the printer is connected to your Wi-Fi network.
• If your printer has a display screen, check for any error messages related to the Wi-Fi connection.

Restart Your Devices:

• Restart your printer, computer, and Wi-Fi router. Sometimes, a simple restart can fix connectivity issues.

Wi-Fi Network:

• Make sure your Wi-Fi network is working properly and that other devices can connect to it.
• Check if your printer and your computer are connected to the same Wi-Fi network.

Printer Settings:

• Access your printer’s settings menu through its control panel or web interface (if available). Look for the Wi-Fi settings and ensure it's connected to the correct network.
• If your printer supports WPS (Wi-Fi Protected Setup), try connecting using this method. Follow the instructions in your printer's manual.

Driver and Software:

• Make sure you have installed the correct printer drivers and software on your computer. Visit the HP website to download the latest drivers for your printer model.
• Install the drivers and software following the on-screen instructions.

Firewall/Antivirus Settings:

• Sometimes, firewall or antivirus settings can block the connection between your printer and computer. Temporarily disable them to see if it resolves the issue.

IP Address Conflict:

• Check if there are any IP address conflicts on your network. Ensure that your printer has a unique IP address.

Reset Printer Network Settings:

• If none of the above steps work, you can try resetting your printer's network settings to default. Refer to your printer's manual for instructions on how to do this.

Refer to this document: HP DeskJet 3722 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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