WiFi keeps disconnecting randomly on HP Victus - Windows 10

[luvvvi]

My WiFi connection randomly drops every few minutes on my HP Victus laptop running Windows 10. The issue started about 16 days ago. I have already tried:

• Flushing DNS and changing DNS to 8.8.8.8 (temporarily fixes it but disconnects again)
• Updating WiFi driver (says already up to date)
• Disabling power management for the WiFi adapter The issue happens both at home and at different networks, so it is not a router problem. The WiFi driver appears to be the latest version but the disconnections continue.

[Paul_Tikkanen]

What model Wi-Fi adapter does your notebook come with, and what is the driver version and date?

[luvvvi]

Realtek Semiconductor Corp.
22.12.2022
6001.10.353.0

[Paul_Tikkanen]

That driver is out of date.

Here is the link to the latest driver HP currently has for the Realtek Wi-Fi adapters:

sp168341.exe

- Provides the following drivers:
RTL8723BE/RTL8188EE, version 2024.0.4.208 (EOL, with Windows 10 19H1 WHQL)
RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.231.0
RTL8851BE/RTL8852BE-VT, version 6101.19.134.1
RTL8852AE, version 6001.10.356.3
RTL8852BE/RTL8852BE-VS, version 6001.15.161.600
RTL8852CE, version 6001.16.172.0
RTL8922AE-VS, version 6102.24.138.0

[luvvvi]

Realtek Semiconductor Corp. 
2.09.2024
6001.10.356.3
still i have that problem, i restarted my pc

[Paul_Tikkanen]

Sorry, that updating the driver didn't work.

Unfortunately, I don't have any other suggestions for you to try other than replacing the Wi-Fi adapter with a different model if that is possible.

You would have to provide the full model number or product number of your notebook if you are interested in pursuing that option.

[luvvvi]

5CD25219WJ Victus by HP Laptop 16-e0xxx

[Paul_Tikkanen · Accepted solution]

Perhaps this model Wi-Fi adapter will also work in your notebook:

This is the same model card HP installed in my HP 15-ee0047nr notebook which has the AMD Ryzen 5 4500U processor.

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP Part # / SPS # L35282-005.

Below is the link to the service manual.

HP only offered only two variations of the Wi-Fi card your notebook currently has installed.

Maintenance and Service Guide