• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

As of Wednesday, 5/15/24, my computer no longer has an active WIFI device driver.  The only way I can reconnect to the internet is to follow these steps:

  1. Enable the WiFI in my settings app. 
  2. Open the device manager and the Intel (R) Wi-FI 6 AX201 160Mhz driver has to be updated.  

I found these steps at this link:  https://www.makeuseof.com/windows-11-missing-wi-fi-option/

 

This is my computer:

 

17-cn0065cl

Debfromnewyork_0-1716082678752.png

 

I cannot figure out why this is happening when it hasn't happened before.  Is it possibly because of the update shown below?

 

Debfromnewyork_1-1716083242883.png

 

That's the only change made to my computer.  I need help because it's a real pia to have to reenable the WIFI every morning.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.