• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

I have a HO ENVY x 360 Convertible15-dslxxx.  My networks are no longer are showing.  I have reset the network adaptor but I am still unable to find my networks.  Is my adaptor corrupted?  Do I need a new network adaptor?  If so where to buy?

1 REPLY 1
HP Recommended

Hello Creolequeen, how are you ?

 

Try updating the driver indicated below:

 

https://support.hp.com/pt-pt/drivers/swdetails/hp-envy-15-ds1000-x360-convertible-laptop-pc-series/m...

 

If not, the link below can find a representative:

 

HP® Service Center Locator - United States | HP® Support

 

Waiting


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.