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‎12-28-2018 03:58 AM - edited ‎12-28-2018 04:00 AM

HP Recommended
Product: HP chromebook

Every time I go to turn the WiFi on, it turns back off again so I cannot connect to any wireless WiFi.

1 REPLY 1

‎12-29-2018 03:28 PM

HP Recommended

@Rhiannon_22,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are facing issues with the wireless connection.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

When was the last time the computer was working fine?

What is the exact model for your computer?

Have you performed any troubleshooting steps before posting?

 

While you respond to that, I recommend you follow steps in the below article and check whether the issue is resolved.

 

https://support.google.com/chromebook/answer/6318213?hl=en

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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