WiFi speed dropped to 1mb/s

[PaulDerby]

Hi.  My lads laptop has worked perfectly fine until yesterday.  We can connect to the WiFi, however the speed has dropped to almost nothing. Showing just 1mbps.

i have rebooted laptop and router, no change.

i have reinstalled windows, no change.

I have reinstalled the WiFi drivers, no change.

Can anyone help us please. The internet is absolutely fine if I connect via an Ethernet cable to the router, but don’t have one long enough to reach my lads room!

Any help would be really appreciated thanks.

[Echo_Lake · Accepted solution]

@PaulDerby

Thank you for posting on the HP Support Community.

I see that Wi-Fi speed is low on your notebook,

• When was the last time it worked fine?
• How many devices do you have connected to the router?
• Did you reinstall Windows? If yes, how did you reinstall Windows?

While you respond to that, refer to this article for troubleshooting steps: https://support.hp.com/in-en/document/c03460887

Keep me posted for further assistance,

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