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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
I have an HP Laptop 15-dy5033dx
8L707UA
 
it was given to me through a school event 
brand new laptop, just turned it on for the first time and when I go through the set up process I get to this screen and can’t by pass it 
image.jpg
I know my WiFi is on because my phone is connected to it and so are all of my other devices. I turned my phones hotspot on and the computer didn’t pick that up. 

not sure what to do to either get connected or by pass this screen to finish set up but any help would be greatly appreciated 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I’m an idiot.

 

it was in airplane mode 😅

View solution in original post

1 REPLY 1
HP Recommended

I’m an idiot.

 

it was in airplane mode 😅

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