Wifi Connection issues on RAILINK RT3290

[harshjain97]

I updated to Windows 10 and since then my wifi has stopped working. Earlier my computer used to show the networks but it said ''can't connect to the network' when i tried connecting but now it doesn't even show the available wifi networks.

I have tried every available thing that i could do, I HAVE UPDATED ALL OF MY DRIVERS, I HAVE UPDATED MY WINDOWS, I HAVE RESEET ALL THE IP SETTINGS, I HAVE DONE THE NETWORK RESET, I HAVE DONE A WINDOW RESET TOO, but nothing has resulted in solving my problem.

I am way too irritated by this because itsi been a long long time since the problem is here.

Please HELP!!!

[Jeet_singh]

@harshjain97,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the wireless stopped working after the recent Windows 10 update. Don't worry we'll work together to help you find a solution.

For better clarity and to assist you better I would require more information regarding this:

• Did you try to update the Wifi adapter driver from device manager?
• How did you install Windows 10 Is it a retail copy of Windows or OEM version.
• Have you tried to update the drivers using HP Support Assistant.

In the meantime, let's try these steps here: 

Please check if the wireless adapter is enabled in device manager (check if there are any errors)

Open network and sharing center by doing right-click on the network icon the taskbar. 

On the network and sharing center screen, select the option on the left - change adapter settings.

This would display the network adapters on the computer. 

Right-click on the wireless adapter and check if it is enabled and try to connect to your network. 

Please uninstall the wireless adapter listed in device manager, delete the driver when prompted. Restart the computer and install the driver from this link (Please enter the product number and then select the correct Operating system and version of Windows before downloading and installing the wireless drivers)..

• Right-Click on start button> click device manager> network adapters>then select the network adapter drivers that are listed and right-click on it and uninstall the drivers.
• Check the box that states delete the software for this device.
• Also ensure you update the Bios on your PC from the above the link or you can download and install the drivers using HP Support Assistant.

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

These links are good for troubleshooting Wifi issues.

• Link1:  HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)

• Here's a related HP Forums post that seems to have helped others: Click here 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[harshjain97]

• Did you try to update the Wifi adapter driver from device manager? -YES
• How did you install Windows 10 Is it a retail copy of Windows or OEM version. -OEM VERSION
• Have you tried to update the drivers using HP Support Assistant. -YES
• The Wifi Adapter is Enabled
• I have HP Support Assisstant installed and all the drivers are up-to-date.
• I have uninstalled the version and installed the latest from the website but he website only have the version for the Windows 8/8.1 and not for Windows 10, what should i do?

[Flower_Bud]

@harshjain97

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @Jeet_singh, but he is out for the day & I'll be glad to help you out,

I'm the Flower_Bud & I'm at your service.

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Let me know,

Cheers!