Wifi Connection

[ABSiddik]

Hello, Assalamualaikum. I am in problem with wifi connection. I have tried to install the wifi driver from this site.

it shows that no wifi device. it may be absent, eject or unplugged.

In BIOS it shows that Bluetooth ID Available but WLAN FCC ID N/A.

what can I do now?

[Paul_Tikkanen · Accepted solution]

Hi:

According to the parts list for your model below, it comes with a Broadcom 4313AGN 802.11a/b/g/draft-n WiFi adapter (Shiraz) - HP part # 593836-001.

http://partsurfer.hp.com/Search.aspx?searchText=WQ874UA

The bluetooth module is a separate device in your model.

It appears the wifi card has either failed or needs to be re-seated.

The first thing you can try is to remove and firmly reseat the wifi card.

If you can, leave the antenna wires connected to facilitate an easy reseating.

Then you don't have to mess around with the tiny and delicate antenna connectors.

If reseating the wifi adapter doesn't work, you will need to replace the wifi card with the same model and part number.

You can probably find them on eBay inexpensively.

Do your search by the HP part number, not the model of the wifi adapter.

If the wifi adapter is not the exact one your model uses, the notebook won't boot up until the unsupported wifi card is removed.

Here is the link to the service manual.  The wifi card removal and replacement procedures can be found in chapter 4.

http://h10032.www1.hp.com/ctg/Manual/c03106715

[ABSiddik]

Thanks a lot.

but the wifi device is

Ralink RT3090BC4 802.11b/g/n Bluetooth PCIe Half HP 602992-001 TESTED

............

SPS#602992-001

............

is it available in Bangladesh?

or how can I get it?

[Paul_Tikkanen]

You're very welcome.

I would check on eBay by the part number and find a seller that will ship worldwide.

https://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=602992-001&_sop=15