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HP Recommended
HP 14 inch Laptop PC 14-ep0000 (730S6AV)

I contacted Microsoft Support multiple times about slow internet, and lag. They finally come to a conclusion of my laptop having an issue with my wifi driver,  saying i need to contact HP.  How do I fix it?

1 REPLY 1
HP Recommended

See if installing this driver works for you:

 

Realtek Wi-Fi driver:

 

sp171538.exe

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