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05-03-2020 02:32 AM
My laptop is brand new and initially Wifi worked perfectly. However, I installed BitDefender Anti-Virus software, rebooted and wifi hasnt worked since.
I have reinstalled the WAN drivers, uninstalled BitDefender, rebooted and nothing changes. I ran a diagnostic test on wireless and the result was "Not Installed".
What do I do next?
Thanks for any help!
05-03-2020 04:36 AM
That was an F11 you did?
Gives the adapter model?
Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
Copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.
@Echo OFF getmac netsh lan show interfaces netsh wlan show interfaces netsh wlan show drivers PAUSE systeminfo PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" PowerShell -Command "GIP -Detailed" PowerShell -Command "Test-NetConnection" PAUSE
If in doubt please ask.
05-03-2020 08:24 AM
Next might be drivers....
Use the lines
netsh wlan show interfaces
netsh wlan show drivers
These are the same kinda thing
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
in your toonaroond bat file.
C:\>PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys 2006-06-21 10.0.18362.1 6.30
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40