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‎06-22-2023 02:14 PM

HP Recommended

Hello,

I am using a HP Pavillion x360 Convertible 15-3r1xxx. My device has intermittent problems connecting to Wifi. Sometimes after restarting/sleeping, the Wifi icon disappears and I am unable to even search for Wifi networks, let alone connect to one. It says there may be a problem with the drivers. Under the network adapter hardware I have:

Name: Local Area Connection #1

Description: Microsoft Wi-fi Direct Virtual Adapter

MAC Address: (not writing the MAC address here)

Status: Not operational

 

The second local area connection hardware reads identically to the first. 

Shutting down the computer and restarting fixes the problem about 15% of the time. 

Any help would be greatly appreciated!

Thank you!

Category:
1 REPLY 1

‎06-22-2023 03:00 PM

HP Recommended

@Ashla13 

 

Please use the following Guide to fix

 

            https://www.makeuseof.com/windows-11-missing-wi-fi-option/

 

Regards.

BH
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