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‎11-26-2022 11:15 AM

HP Recommended
Product: HP Notebook - 14s-cr1005tu
Operating System: Microsoft Windows 11

Hello everyone, I am having some issues with my wifi drivers. I get a very weak signal of wifi using both 2.5 and 5ghz bandwidth even when I am sitting beside the router. Also sometimes wifi keeps disconnecting. Please help me with this 

 

My installed wifi driver- Realtek RTL8821CE 802.11ac PCIe Adapter
OS- windows 11 22H2 

Category:
3 REPLIES 3

‎11-26-2022 11:46 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the Wi-Fi driver to the latest version HP has for that model Wi-Fi adapter:

 

2024.0.10.227

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142328.exe 

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‎11-27-2022 04:24 AM

HP Recommended

I installed this but it didn't work.

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‎11-29-2022 04:40 PM

HP Recommended

i installed that updated driver.

mostly same issue, marginally better.  terrible wi-fi speeds.  

on my iPhone directly adjacent to my HP laptop I get 3x download speed....

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