Wifi Problem hp pavilion 15 notebook

[ub6424]

Hello @2H5A8AV 

(1) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

(2) Run <HP Diagnostics for Windows>

--->>> Perform Component Tests to check <wireless adapter>

(3) Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[2H5A8AV]

The test has been run and the screenshot for Wifi test and also system test is attached below.

@ub6424

WifiSystem

[ub6424]

Hello @2H5A8AV 

(1) Reset network

How to Reset Network Settings in Windows 11

(2) Restart Windows

(3) Test again

(4) Please report your results

[2H5A8AV]

I reseted my network yesterday and restarted as you instructed. Unfortunately, the same network disconnect happended now this morning as shown below. I did the same old procedure and disabled my wifi and enabled it and my network is connected now. As I mentioned before, it usually happens once per day. 

I am totally confused. 

@Ub6424

Network disconnect

[ub6424]

Hello @2H5A8AV 

(1) Change Power Options

(2) Restart Windows

(3) Test <wireless connection> on battery ( no charger connected ! )

(4) Please report back

[2H5A8AV]

Thanks for your good suggestion, I couldn't find Wireles Adapter Settings under Power Options settings. 

I captured a photo below of the options I see.

Can you guide me how I can find Wireless Adapter Settings to update it to maximum capacity?

@ub6424

[ub6424]

Hello @2H5A8AV 

(1) Open cmd.exe (right click) as administrator and execute:

( Command in 1 line ! copy/paste )

powercfg -attributes 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1 12bbebe6-58d6-4636-95bb-3217ef867c1a +ATTRIB_HIDE

(2) Restart Windows

(3) Try again ...

[2H5A8AV]

I tried as instructed but still I can't see the Wireless Adapter.

I even tried one I found on internet but it din't work either.

powercfg -attributes 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1 12bbebe6-58d6-4636-95bb-3217ef867c1a -ATTRIB_HIDE

powercfg -attributes 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1 12bbebe6-58d6-4636-95bb-3217ef867c1a +ATTRIB_HIDE

I think the problem might originate as wirelss goes on power saving as you said. 

Is there any other ways I can try as the above command line didn't work?

[ub6424]

Hello @2H5A8AV 

(1) Restart Windows

(2) Please check <Windows integrity>

Open cmd.exe (right click) as administrator and execute:

sfc /scannow

msdt.exe /id WindowsUpdateDiagnostic

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

(3) Please report your results ( of each command )

[2H5A8AV]

I excuted the commands and I captured an screenshot on each step.

1. sfc /scannow

2. msdt.exe /id WindowsUpdateDiagnostic

3. Dism /Online /Cleanup-Image /ScanHealth

4. Dism /Online /Cleanup-Image /CheckHealth

5. Dism /Online /Cleanup-Image /RestoreHealth